1. Order processing time: Your order is important to us. We aim to process all orders within 24 hours after payment is received and confirmed. The processing time is typically 1-2 business days, subject to inventory and holidays. We'll keep you informed via email once your order is ready for shipping.

2. Shipping range: We provide worldwide shipping services. However, some remote areas may require additional shipping costs or not support shipping. The system will automatically calculate and display the applicable shipping costs when you check out.

3. Shipping methods and shipping costs: We've partnered with several trusted logistics companies, such as UPS, FedEx, and DHL, to ensure your order is delivered swiftly and securely. The shipping cost is determined by your delivery address and package weight, and will be shown on the checkout page. Free shipping may be available in some areas; please refer to our promotion information for details.

4. Shipping time: Standard shipping time is usually 3-5 business days, but international orders may take longer, depending on the destination country's customs clearance time. For expedited orders, we provide express delivery services for an additional fee. The checkout page will display the specific cost and estimated delivery time.

5. Tracking information: Once your order is shipped, we will email you a shipping confirmation email with a tracking number. You can track the shipping status of your package online through the link provided.

6. Delivery and signature: Most packages can be delivered without a signature. However, a signature confirmation may be required if your order is of a high value or required by local law. Please ensure that someone can receive the package at the delivery address within the estimated delivery time.

7. Special instructions: Holidays and Severe Weather: Shipping and delivery times may be extended due to holidays or severe weather.

8. Address changes: Once an order is processed, we may be unable to change the shipping address. Therefore, please carefully check your delivery information before placing an order.

9. Contact us: If you have any questions about shipping or need further assistance, please feel free to contact us at the following methods:

Email: service@shunnie.com